Definitions of OM
Operations is responsible for supplying the product or service of
the organization. Operations Managers make decisions regarding the operations
function and its connection with other functions. The operations managers plan
and control the production system and its interfaces within the organization
and with the external environment.
Three points in this
definition deserve emphasis:
· Decisions: Focus on
decision making-central theme in operation- four major responsibilities-
process, capacity, quality and inventory.
· Functions: operations functions- manufacturing
or service providing.
· Systems: plan and
control the production system and its interfaces.
Management
Management is the art of getting things done through people. The
application of planning, organizing, staffing, directing and controlling
functions in the most efficient and effective manner possible to accomplish
objectives.
Operations Management: Operations management is the management of that part of an
organization that is responsible for producing goods and/or provide services
e.g. Book, Video, Email, Phone, Medical treatment.
